Shipping policy

Shipping Policy

Thank you for shopping with us! Every bikini is handmade with care, so please allow time for your order to be created before it ships.

Processing Time

All of our bikinis are handmade to order. Please allow 1–2 weeks for your order to be made and prepared for shipment. During periods of high order volume, processing times may be slightly longer.

Shipping

Once your order has been completed, it will be shipped using the shipping method selected at checkout. Shipping times are estimated by the carrier and begin after your order has been processed. Delivery times may vary depending on your location and the shipping service selected.

Once your order has shipped, you will receive a confirmation email with tracking information (if applicable).

Delays

While we do our best to meet our estimated processing and shipping times, we are not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us as soon as possible. We will do our best to update your order if it has not yet been shipped.

Lost or Damaged Packages

f your package arrives damaged or you believe it has been lost, please contact us at shopmargaretdimaano@gmail.com within 7 days of the expected delivery date or the date your package was delivered.

For damaged packages, please include:

  • Your order number
  • Clear photos of the damaged item(s)
  • Photos of the shipping packaging, including the shipping label
  • A brief description of the damage

For packages marked as delivered but not received, please contact us as at shopmargaretdimaano@gmail.com soon as possible. We may ask for additional information while we work with the shipping carrier to investigate the issue.

Each case is reviewed individually, and if your claim is approved, we will work with you to provide an appropriate resolution, such as a replacement or refund.